The 2024 Global Passenger Survey by IATA reveals that airline passengers prioritize biometry, efficient luggage processes, and digital payments. Convenience and speed are key factors in travel decisions, with a significant number preferring online booking and digital wallets. Younger travelers show a stronger preference for technology, emphasizing the need for the airline industry to adapt…
The IATA has successfully tested a biometrics proof-of-concept showcasing a fully digital travel experience between Hong Kong and Tokyo. This initiative leverages digital wallets containing multiple verifiable credentials, enabling seamless airport processes through biometric authentication. The One ID initiative aims to enhance this system, promoting automation and digitalization in response to increasing global passenger numbers….
The IATA’s 2024 Global Passenger Survey reveals significant shifts in traveler preferences, emphasizing convenience and technology in booking and airport experiences. Key findings highlight the importance of airport proximity, the rise of digital solutions, and a strong desire for efficient travel processes. Younger travelers lead in adopting technology, while regional differences indicate varied priorities among…
