Pakistan’s NADRA is replacing its public service website with the Pak ID Mobile App, consolidating all digital ID services and addressing issues like fraud and user difficulties. This change includes opening regional service centers and improving access for remote areas, all while reinforcing security measures. The agency aims to enhance communication and service efficiency amidst ongoing reforms in the ID framework.
Pakistan’s National Database and Registration Authority (NADRA) is transitioning its digital ID services from the Pak ID website to a newly developed mobile application. The Pak ID Mobile App will handle all previous web services, including applications for national identity cards, NICOP, POC, B-Form, and FRC. This shift aims to streamline services and improve user experience, especially for citizens living abroad.
The move is largely influenced by the need to combat fraudulent websites that harvest personal data and the complications faced by users accessing the online portal. Federal Interior Minister Mohsin Naqvi cited instances of real-time identity verification being misused by some police personnel. This transition aims to enhance security and user accessibility.
To support this transition, NADRA is establishing regional service centers beginning from March 31 in various regions, including Azad Jammu, Kashmir, Gwadar, and Gilgit-Baltistan. Additionally, NADRA plans to set up offices in 19 subdistricts lacking these facilities, facilitating better service delivery to remote areas. The organization has also opened 24-hour passport processing counters in Karachi, with plans for expansion.
These changes are aimed at improving communication, accessibility, and responsiveness to citizen needs. Pakistan is concurrently reforming its ID system’s legal framework through the Digital Nation Pakistan law and the National Registration and Biometric Policy Framework (NRBPF), emphasizing a more secure and efficient identification process.
The transition from web-based services to a mobile application by Pakistan’s NADRA addresses multiple issues, including the prevalence of fraudulent sites and the difficulties faced by users, particularly expatriates. By consolidating services into a single platform, NADRA is taking steps to enhance security and streamline the application processes for various identity documents. The establishment of regional offices aims to broaden access for citizens in remote locales. Furthermore, the ongoing legislative overhaul under the Digital Nation Pakistan law and NRBPF illustrates the government’s commitment to modernizing its civil registration system, ensuring that citizens can efficiently gain access to essential services. NADRA’s strategic changes represent a significant step toward a more user-centric digital government framework.
NADRA’s transition from a website to a mobile app for digital ID applications marks a critical innovation in Pakistan’s civil registration system. The shift aims to enhance security, improve accessibility for users domestically and abroad, and streamline processes amidst growing cybersecurity concerns. The establishment of new service centers and ongoing legislative reforms further indicate a significant commitment to modernizing citizen interactions with government services. Overall, these measures promise more efficient and secure systems for Pakistani citizens.
Original Source: www.biometricupdate.com
