Sassa is implementing mandatory biometric enrolment starting May 5 for clients using alternative identification forms, aiming to enhance security and prevent fraud. The initiative will affect both new and existing clients without a South African ID.
The South African Social Security Agency (Sassa) has made a significant announcement regarding biometric enrolment. Starting May 5, clients who do not possess a 12-digit South African identity number will be required to undergo mandatory biometric identity verification. This initiative affects those using alternative IDs, such as foreign-issued passports or non-citizen identification documents, as well as current clients needing to update their information.
This change, revealed in a media statement on April 24, aims to bolster the security and accuracy of client identification within Sassa’s systems. The agency is keen on improving integrity and efficiency, which is increasingly crucial in preventing fraud and identity misrepresentation. Sassa’s spokesperson, Paseka Letsatsi, indicated that the initiative is in accordance with Regulation 13(1) of the Social Assistance Act, emphasizing the need for precautionary measures.
Sassa has assured that offices will have ample staff present to facilitate a smooth transition for clients during the enrolment process. This comes as part of the agency’s ongoing efforts to enhance customer service and safeguard its systems. For social grants-related inquiries, clients can reach out via the toll-free number 080 060 1011 or send an email to [email protected].
In summary, as of May 5, all Sassa clients who lack a South African ID will need to complete biometric enrolment. This is a proactive step to address security concerns and improve the agency’s identify verification process, helping to mitigate fraud. Sassa appears prepared for this transition and encourages clients to stay informed on the changes.
Starting May 5, clients of the South African Social Security Agency (Sassa) who do not have a South African ID must complete mandatory biometric enrolment. This process is designed to enhance the security and reliability of identity verification and is tied to efforts to reduce fraud. Sassa reassures clients of adequate support during the rollout, encouraging those with questions to reach out for assistance.
Original Source: www.citizen.co.za
