The OfDIA report highlights that over a quarter of certified UK digital identity providers are not aware of necessary accessibility standards. It emphasizes the inconsistency in biometric bias testing, leading to new requirements in the DIATF. OfDIA recommends enhancing accessibility rules, as many providers lack necessary data on bias testing, especially across demographic groups.
Over a quarter of digital identity service providers certified under the UK’s Digital Identity and Attributes Trust Framework (DIATF) were not aware of the accessibility standards they must follow. Inconsistency in how biometric providers assess bias prompted the inclusion of stricter testing requirements in the updated framework (version 0.4). This finding was highlighted in the Office for Digital Identities and Attributes (OfDIA) second annual inclusion monitoring report.
OfDIA suggests that the government enhance the accessibility regulations in the DIATF and improve the vouching process for users. Interestingly, while 54% of services claim to meet or exceed the W3C’s Web Content Accessibility Guidelines (WCAG) 2.0 (AA), 27% admitted ignorance of these requirements, revealing significant gaps in awareness among service providers.
Providers are divided in their approach to testing biometrics for bias. They use operational, scenario, and technology testing in roughly equal proportions, with 5% not conducting any form of bias testing. Moreover, many respondents were unsure if testing had addressed demographic differences, even as face biometrics dominate usage among 92% of vendors.
The preferred methodology for testing lies in internal assessments against established standards, followed by accredited external lab tests. Despite these methods, only 30% of providers possess data reflecting the accuracy of their technology across varied demographic groups. This indicates a critical need for better data collection practices in bias assessments.
OfDIA outlined plans to enhance the inclusion survey in 2025 by incorporating questions about the availability of reusable digital identities, the nature of service delivery (cloud or device-based), and metrics on customer interactions and drop-out rates. The deadline for the 2025 survey is set for March 3.
Key findings from the OfDIA report indicate a considerable lack of awareness and consistency in biometric bias testing among UK digital identity service providers. Recommendations for strengthening accessibility standards and improving data collection practices on bias testing are crucial for fostering inclusivity in digital identity services. Successful implementation of these measures is essential for ensuring fairness and accessibility in the evolving landscape of digital identities.
Original Source: www.biometricupdate.com
