Idemia’s ALIX aims to resolve the frequent issue of lost luggage using AI and computer vision. The system automates identification with augmented digital tags and boasts a 90% recognition performance in trials. Partnering with Air France and SITA, ALIX enhances operational efficiency in baggage handling, promising a significant improvement in traveler experiences.
Travelers often face the frustration of lost luggage after a long flight. After reporting the issue, they may be disheartened to learn that airlines sometimes cannot locate the missing bags. To tackle this recurring issue, Idemia introduces the Augmented Luggage Identification Experience (ALIX), aimed at addressing the annual challenge of 28 million lost or misplaced bags in the air travel industry, as highlighted by the 2021 IATA Global Passenger Survey, where 41 percent of travelers expressed dissatisfaction with mishandled luggage resolutions.
ALIX leverages artificial intelligence and computer vision to automate luggage identification through augmented digital tags. Each suitcase is photographed when entering the baggage-handling system, ensuring individual recognition. This innovative system builds on Idemia’s partnership with SITA, optimizing baggage processing in airports by simplifying the identification of lost luggage and enhancing operational efficiency.
Developed alongside Air France, the system underwent initial trials at Paris Charles de Gaulle Airport, where high identification rates exceeding 90 percent were reported. ALIX comprises two components: ALIX Arch, which captures detailed images of bags, and ALIX Core, a cloud-based platform that processes these images into digital tags for better tracking.
Idemia provides an informative video that showcases the ALIX concept, emphasizing its ability to reconnect lost bags with their owners, even in the absence of physical tags. Additionally, Idemia recently announced a 10-year contract extension to enhance passenger processing at Australian airports. SITA, alongside its acquisition of Materna IPS, has also expanded its biometric bag drop capabilities, marking a growing trend in airport innovations for baggage management.
Idemia’s introduction of ALIX represents a significant advancement in baggage handling technology by using AI and computer vision to improve luggage identification and reduce losses. With successful trials indicating high performance rates, ALIX promises to streamline the recovery process for misplaced luggage, enhancing customer satisfaction while optimizing airport operations.
Original Source: www.biometricupdate.com
