Verizon Faces Class Action Over Alleged Voiceprint Collection Violations
SummaryA class action lawsuit has been filed against Verizon Wireless alleging that the company violates the Illinois Biometric Privacy Act by collecting customer voiceprints without obtaining the required informed consent. Plaintiffs Parker and Doyle assert that Verizon’s Voice ID technology collects biometric identifiers without proper disclosures and consent, thus breaching statutory protections for sensitive personal…